Refund policy

Heylo Health Refund & Return Policy

Effective Date: Feb 10, 2025

At Heylo Health, we are committed to providing the highest-quality supplements, backed by rigorous third-party testing and strict quality control standards. Due to the nature of our products and for health and safety reasons, all sales are final, and we do not accept returns or offer refunds.

1. All Sales Are Final

1.1. Once an order has been placed and processed, it cannot be canceled, returned, or refunded.

1.2. We do not accept returns on any products, whether opened or unopened, to ensure the integrity and safety of our supplements.

2. Damaged or Incorrect Orders

2.1. If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at hello@heylohealth.com with your order number and photos of the issue.

2.2. We will review the claim and, if approved, provide a replacement at no additional cost.

3. Subscription Orders

3.1. Subscription orders follow the same no refund, no return policy.

3.2. You may cancel your subscription at any time before your next billing date to avoid being charged for the next cycle.

4. Customer Satisfaction Commitment

While we do not offer refunds, our team is dedicated to ensuring you have the best experience with Heylo Health. If you have any concerns about your order, please reach out, and we will do our best to assist you.

5. Contact Us

For any questions or concerns, please contact us at:

📧 hello@heylohealth.com

Thank you for choosing Heylo Health. We appreciate your trust in our products!